Recognizing that everything we do contributes to the dignity and respect we provide our clients, volunteers, employees, and supporters, we affirm that:

We are client focussed .  We believe everything we do provides a service that enables clients to meet their physical, emotional, social, and cognitive needs.  We will actively seek out individuals in our community who would benefit from our services.

We are people of integrity and honesty . We do the right thing, not just the most expedient thing.  We serve our clients with dignity and respect.  With every interaction, we communicate openly, honestly, and constructively.

We have respect for the individual . Everything we accomplish is through the talents and dedication of our employees and volunteers.  We are committed to ensuring their growth and personal development.  We value the contribution of each individual.  We rely on the participation and initiative of every single person.  Every job is essential to our success.

We are committed to continuous improvement .  We always look for opportunities to improve productivity, service, and quality by applying new approaches, programs, and services.  We build quality into every service we provide.  Whatever we are working on, we leave it better than we found it.  Our clients, volunteers, employees, and supporters are encouraged to make quality recommendations.

We are people of initiative and creativity . We take pride in what we produce.  We support and empower our clients by providing direction, professional services, and quality solutions that meet the clients needs.  Client satisfaction is achieved by relying on the creativity of our employees to work with client and caregivers.

We are a team . Each member of our team makes a unique and valuable contribution.  Together, we generate the synergy of champions to deliver our services.  We take pride in what we do.  We work with intensity and believe in what we do.  We take responsibility.  We are results-oriented.  We overcome obstacles.  We do not fight outside the room.  We celebrate our successes.